As Principal Technical Writer at Datamine, I document:
- MineMarket – Mining inventory management, logistics, sales and marketing and commodity trading
- DataBlast Pro and DataBlast Ignite – Drill and blast design for open pit mining
I also mentor a team of technical writers and am an active contributor to Datamine’s Generative AI community of practice. A case study of my experience collaborating with ChatGPT-4 to write Microsoft Word macros was published in March 2024 in Intercom.
During 2022, I developed our public documentation site: docs.dataminesoftware.com. For this project I was nominated in 2023 for a Women in Digital Australian UX Leader of the Year award.
During 2020/2021, I converted documentation from Author-it to MadCap Flare.
For the MineMarket help, this has resulted in:
- An entire restructure and rewrite of the content
- 20% fewer activities by removing redundant or repetitive content
- Content that can be reused for training manuals
- Improved search, index and bookmarking functionality
Another project in 2021 was to lead the design, development and testing of the ribbon menu and icon set for MineMarket 5.5. As a tiny sample, here are the despatch icons. You can read about some of the design ideas. For this project I was nominated in 2022 – and this time shortlisted! – for a Women in Digital Australian UX Leader of the Year award.
Find me on LinkedIn.
Far less seriously, why is the favicon of this website a photo of a duck? I love nature, enjoy photography, and I write ‘duck-umentation’! 😉