Technical Writing

As Principal Technical Writer at Datamine, I document:

  • MineMarket – Mining inventory management, logistics, sales and marketing and commodity trading
  • Production Accounting – Accounting for metal content in mining, mineral processing, smelting and refining operations

During 2020/2021, I have converted documentation from Author-it to MadCap Flare.

For the MineMarket help, this has resulted in:

  • An entire restructure and rewrite of the content
  • 20% fewer activities by removing redundant or repetitive content
  • Content that can be reused for training manuals
  • Improved search, index and bookmarking functionality

Another project has been to lead the redesign of the ribbon menu and icon set for MineMarket 5.5. As a tiny sample, here are the despatch icons.

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